Merrell Help Center

Shipping Methods & Charges

Shipments within the continental U.S.

Shipping Method Shipping Costs Estimated Delivery
Standard
Free*
(Orders $49 and over)
$5.00
(Orders under $49)
2 to 6 business days
(Mon-Fri delivery)*
Express
Free**
(Orders $120 and over)
$15.00
(Orders under $120)
2 to 3 business days
(Mon-Fri delivery)*
Rush
$30.00
1 to 3 business days
(Mon-Fri delivery)*
All orders within the Continental U.S. are shipped via FedEx. Shipping details and tracking information will be delivered by email once you place your order.

Shipments to Alaska and Hawaii

Shipping Method Shipping Costs Estimated Delivery
Standard
$12
(Orders $25.00 and under)
$14.95
(Orders $25.01 and over)
2 to 6 business days
(Mon-Fri delivery)*
Express
$20
(Orders $120.00 and under)
$15
(Orders $120.01 and over)
2 to 3 business days
(Mon-Fri delivery)*
Important:
Certain locations in Alaska and Hawaii may require additional time in transit depending upon your delivery schedule.

Shipping to United States Military Post Offices

Shipping Method Shipping Costs Estimated Delivery
Second Day Air -
Only Method Available
(USPS Delivery)
Free**
10 to 20 business days

*Free Standard Shipping on $49+ Orders: Valid for standard ground shipping to the 48 contiguous United States with any purchase of at least $49 at merrell.com. No code required. Must select the Standard Shipping option at checkout. Additional charges apply for orders shipped to Alaska and Hawaii. Not valid on Merrell Prodeal, prior purchases, purchases at retail stores, or express or rush shipping. Minimum purchase amount excludes taxes and shipping charges. Some restrictions may apply.

**Free Express Shipping on $120+ Orders: Valid for express shipping to the 48 contiguous United States with any purchase of at least $120 at merrell.com. No code required. Must select the Express Shipping option at checkout. Additional charges apply for orders shipped to Alaska and Hawaii. Not valid on Merrell Prodeal, prior purchases, purchases at retail stores, or standard or overnight shipping. Minimum purchase amount excludes taxes and shipping charges.

Important:
Certain locations in Alaska and Hawaii may require additional time in transit depending upon your delivery schedule.

Order Processing

Orders are packed only on regular business days (Monday through Friday), with the exception of the following holidays:
Memorial Day
Thanksgiving
Christmas Day

Independence Day
Day after Thanksgiving
New Year's Eve

Labor Day
Christmas Eve
New Year's Day
Please note that orders placed between 10 a.m. Friday and 7 a.m. Monday EST will not be processed until Monday morning. Orders are delivered by the carrier Tuesday through Saturday for standard ground and Monday through Friday for two-day and overnight.

Shipping Restrictions

Merrell.com ships to military post offices, using USPS only. Expedited shipping is not available for military post office addresses.

*Please Note: Estimated delivery times include order processing and packing time required (typically 24-48 hours) plus shipment time required. These are only estimates.

Contact us

Chat

Weekdays: 9am to 9pm (EST)
Weekends: 9am to 5pm (EST)

Phone

(800) 288-3124
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET

Location

Merrell.com Customer Service
1400 Industries Road
Richmond, IN 47374