Returns & Exchanges
We will gladly accept your return of UNWORN merchandise within 45 days from the date of purchase. Refunds and exchanges are always free— complete the fields below and follow the instructions to receive return/exchange documentation and a shipping label.
Enter your Order ID, Last Name or Email Address, and Zip Code here
Please return item(s) in the original packaging. You will not be charged for the cost of shipping if you print the PDF label provided. Our label can be used at USPS and FedEx locations. For the fastest turnaround time, sending through FedEx will be the best option.
The online return process will require a printer, as you are provided a PDF to download that includes a shipping label and return document. If you do not have a printer, please call customer service at (800) 288-3124.
Please keep a copy of return/exchange documentation for tracking purposes.
You will be refunded for the amount of the items purchased. Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.
If you suspect your product was damaged during shipment, please contact our Customer Service Team immediately by Live Chat or by phone at (800) 288-3124.
If your product might be suffering from a defect in manufacturing or materials, please contact us through our online Defective Product Form, including photos of your product, so we can help resolve the issue.