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Most Asked Questions

How do I know if my item has shipped?

How do I return a package? How do I print a return label?

When will I receive a refund?

Returns will be refunded to the original card used to purchase the items(s).

You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.

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Featured Topics

Shipping Information Returns & Exchanges Account Order Status FAQ

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Chat

Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET
AI virtual assistant is available 24/7

Phone

(800) 288-3124
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET
AI virtual assistant is available 24/7

SMS

(800) 288-3124
Monday-Friday 8am-9pm ET
Saturday-Sunday 9am-6pm ET
AI virtual assistant is available 24/7