Purchases made October 1st - December 31st, 2025, can be returned up to January 31st, 2026.
Returns are free!
We will gladly accept your return of
UNWORN merchandise. Original shipping charges incurred
on your order are not refundable. Returns are shipped back to our
warehouse through Canada Post. Returned footwear must be received at our
warehouse in its original packaging and condition
within 30 days from the date of purchase. Once returned
footwear is received in our warehouse, it may take 15 - 20 business days
for your refund to be processed.
Items that are purchased on our website cannot be returned to retail
stores.
We are sorry you are experiencing an issue with your product! A defective product is an imperfection from a manufacturing or design defect. If you believe you have received a defective product, please fill out the form below. A case number will be sent to your email following your form submission; a customer service member will be in touch with you shortly.
