Contact Us

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Merrell Help Centre

Contact us

Chat

Weekdays: 8am to 9pm (EST)

Weekends: 9am to 6pm (EST)

Estimated wait time
1-10 minutes

Phone

(800)-365-7282

Weekdays: 8am to 9pm (EST)

Weekends: 9am to 6pm (EST)

Email

merrellcanada@wwwinc.com

Location

merrell.ca

Customer Service

6225 Millcreek Drive

Mississauga, ON

L5N 0G2

Free Shipping

Get free shipping on
orders $99+.

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Free Returns

We are happy to offer
free returns.

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 Afterpay

Pay Later

Split your purchase
into four interest-free
payments.

Select Afterpay at
checkout

Shoe Advisor

Try our Shoe Advisor
to help you find a shoe
best suited to your
needs.

Find your match
General Inquiry Form *required field
Defective Product Form *required field
Order Return Form *required field
Order Status/Change Order Form *required field
Return Status Form *required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
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Replacement Option: To help expedite the process should your product be approved for replacement, please include one comparable style from our website if we are unable to send the original style and size.
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