Customer Reviews (31)
  • Customer Reviews

(31)
3.870967741935484
Rating Breakdown
Rating Breakdown
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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0% of reviewers recommend this product

Performance
Nice boots - by , Jun 10, 2020
5/ 5 Stars
Boots were for my 6 year old Grandson. Fit perfectly and he tells me he can hike for hours in them. Quick shipping.

Nice boots

Jun 10, 2020
Boots were for my 6 year old Grandson. Fit perfectly and he tells me he can hike for hours in them. Quick shipping.
Merrell's reply

That's great!

Best go to hiker - by , May 23, 2020
5/ 5 Stars
These have stood up to the test. My daughter takes these with us on our hikes out here in the Southwest. Great for all conditions. Even great on snowy days during school. We've logged a lot of miles with these. And she loves the color.

Best go to hiker

May 23, 2020
These have stood up to the test. My daughter takes these with us on our hikes out here in the Southwest. Great for all conditions. Even great on snowy days during school. We've logged a lot of miles with these. And she loves the color.
Merrell's reply

Awesome! Thank you for sharing!

Great for hiking - by , May 06, 2020
5/ 5 Stars
My daughter loves her new hiking boots. Very comfortable, still need to break them in morr

Great for hiking

May 06, 2020
My daughter loves her new hiking boots. Very comfortable, still need to break them in morr
Merrell's reply

We are glad she is enjoying them!

This product is great. My son wanted blue and orange boots and these are perfect. Even better that they are waterproof! - by , Nov 20, 2019
5/ 5 Stars
Wonderful product. Fit true to size and the colors are great!

This product is great. My son wanted blue and orange boots and these are perfect. Even better that they are waterproof!

Nov 20, 2019
Wonderful product. Fit true to size and the colors are great!
Merrell's reply

Thanks for your great feedback!

VERY DISAPPOINTED - by , Oct 02, 2019
1/ 5 Stars
I am writing regarding these boots....this is the second pair of Merrell Hiking boots my son has had. When I purchased his first pair the employee that helped us out said they were the best boots!! She HIGHLY recommended them!! Said he would out grow them before he wore them out. My son basically wore them about every day throughout the year and absolutely loved them!! Sure enough he out grew them and even though he wore them about every day and every where they still looked new!! Well I can NOT say the same regarding this pair!! He hasn't done anything different to these and they are falling apart!! He DIDN'T even have them a year when they started to fall apart!! Needless to say I'm NOT happy!! I feel like they are some cheap pair and quality instead of the expensive and SUPPOSED to be highly quality ones!!

VERY DISAPPOINTED

Oct 02, 2019
I am writing regarding these boots....this is the second pair of Merrell Hiking boots my son has had. When I purchased his first pair the employee that helped us out said they were the best boots!! She HIGHLY recommended them!! Said he would out grow them before he wore them out. My son basically wore them about every day throughout the year and absolutely loved them!! Sure enough he out grew them and even though he wore them about every day and every where they still looked new!! Well I can NOT say the same regarding this pair!! He hasn't done anything different to these and they are falling apart!! He DIDN'T even have them a year when they started to fall apart!! Needless to say I'm NOT happy!! I feel like they are some cheap pair and quality instead of the expensive and SUPPOSED to be highly quality ones!!
Merrell's reply

Have you reached out to our customer service team yet? We stand behind our products and we would love the opportunity to help. Please visit our ‘Contact Us’ page and fill out the Defective Product Form to start a warranty claim. If you need any assistance with the form give the team a call at 800.288.3124. Thank you!

Waste of money - by , Sep 15, 2019
2/ 5 Stars
These shoes are great but if you actually take them out you may as well throw them away after you use them. The insoles are glued into them and once mud and water gets inside they never dry out

Waste of money

Sep 15, 2019
These shoes are great but if you actually take them out you may as well throw them away after you use them. The insoles are glued into them and once mud and water gets inside they never dry out
Merrell's reply

We're sorry to hear this style didn't work for you. Give the team a ring at 800.288.324, we are here to help!

Not waterproof - by , Sep 05, 2019
2/ 5 Stars
We were excited to get our son a pair of Merrell’s waterproof boots to match mom and dad’s. However, on his first use on an easy waterfall hike, his feet got soaked and again on a second wet-ish hike. Disappointed that these don’t keep his feet dry.

Not waterproof

Sep 05, 2019
We were excited to get our son a pair of Merrell’s waterproof boots to match mom and dad’s. However, on his first use on an easy waterfall hike, his feet got soaked and again on a second wet-ish hike. Disappointed that these don’t keep his feet dry.
Merrell's reply

We stand behind our products and we would love the opportunity to help. Please visit our ‘Contact Us’ page and fill out the Defective Product Form to start a warranty claim. If you need any assistance with the form give the team a call at 800.288.3124. Thank you!

Adult quality, sized for kids - by , Aug 29, 2019
5/ 5 Stars
These are excellent hiking boots as nice as my adult Merrells, but for my child. They are beautiful, sturdy, and comfortable; all important for hikers of any age. My daughter loves them!

Adult quality, sized for kids

Aug 29, 2019
These are excellent hiking boots as nice as my adult Merrells, but for my child. They are beautiful, sturdy, and comfortable; all important for hikers of any age. My daughter loves them!
Merrell's reply

Thanks for your great feedback!

High hopes, so disappointed - by , Aug 25, 2019
2/ 5 Stars
I live in the rainy Seattle area and was looking for a waterproof boot for my active 10 year old. Something that would keep his feet dry and hold up to his tough love. These boots quickly became his favorite. They lasted from April until July when ultimately he refused to wear them anymore. The stitching had come loose on the outside, letting water into the toe box where the sole quickly began to deteriorate. I took pictures, sent them in, cut the tongue as requested, and received a replacement in the Moab, which the stitching promptly began to unravel within DAYS. I took photos, sent them in and followed up a few times, but they have yet to respond after a few requests. Not sure what I would want done anyway since their shoes keep falling apart. It should be noted that the shoe that didn’t have stitching defects, held up nicely. But what can you do with one shoe?

High hopes, so disappointed

Aug 25, 2019
I live in the rainy Seattle area and was looking for a waterproof boot for my active 10 year old. Something that would keep his feet dry and hold up to his tough love. These boots quickly became his favorite. They lasted from April until July when ultimately he refused to wear them anymore. The stitching had come loose on the outside, letting water into the toe box where the sole quickly began to deteriorate. I took pictures, sent them in, cut the tongue as requested, and received a replacement in the Moab, which the stitching promptly began to unravel within DAYS. I took photos, sent them in and followed up a few times, but they have yet to respond after a few requests. Not sure what I would want done anyway since their shoes keep falling apart. It should be noted that the shoe that didn’t have stitching defects, held up nicely. But what can you do with one shoe?
Merrell's reply

Please give us a call at 800.288.3124 if we can help. Thanks.

My sone love this - by , Jun 21, 2019
5/ 5 Stars
This one doesn’t require my kids to tie the shoe lace. This is really convinient

My sone love this

Jun 21, 2019
This one doesn’t require my kids to tie the shoe lace. This is really convinient
Merrell's reply

We're parents too, we understand, some days convenience really matters!