Contact Us

020 3376 2738
Monday to Friday 8.45 am to 2 am GMT,
Saturday and Sunday 2 pm to 11 pm GMT

Monday 24th – 08.45 – 12 noon GMT
Tuesday 25th – Closed
Wednesday 26th – Closed
Thursday 27th – 08.45 – 17.00 GMT
Friday 28th – 08.45 – 15.30 GMT
Monday 31st – 08.45 – 12 noon GMT
Tuesday 01st Jan – Closed
From Wednesday 02nd Jan, our office hours will be back to normal.

Merrell Customer Service
Kings Place
90 York Way
N1 9AG
United Kingdom
General Inquiry Form *required field
Defective Product Form *required field
Order Return Form *required field
Order Status *required field
Return Status Form *required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
Replacement Option: To help expedite the process should your product be approved for replacement. Please include 1 comparable replacement style from our website.
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