Contact Us

We currently offer the following ways to contact us

020 3376 2738
Monday to Friday 8.45 am to 2 am GMT,
Saturday and Sunday 2 pm to 11 pm GMT
Merrell Customer Service
Kings Place
90 York Way
N1 9AG
United Kingdom
General Inquiry Form *required field
Defective Product Form *required field
Order Return Form *required field
Order Status *required field
Return Status Form *required field

Return Information:

For us to properly assess possible shoe defects please include two photos of your shoes.
Replacement Option: To help expedite the process should your product be approved for replacement. Please include 1 comparable replacement style from our website.
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