|> Delivery Method||Delivery Costs||> Payment Method||> Estimated Delivery *|
|UPS Home Delivery||£3.90/Free*||Credit Card - Visa/Mastercard/PayPal||Should arrive within 3 to 5 business days of order (Mon-Fri delivery) **Order by 17/12 to receive by 24/12.|
* Free delivery offer valid at Merrell.com. Offer valid only on standard UPS Home delivery to mainland UK postal addresses. Not valid on prior purchases or purchases at retail stores.
** Delivery dates can be impacted by bank holidays and local weather conditions.
If your order was placed before the 24th December 2013 you have up until the 17th of January 2014 to return the item/s.
020 3376 2738 and we will attempt to intercept it.
UNWORN products may be returned within 30 days from receipt of the goods using the returns instruction received with the order.
020 3376 2738 and one of our team will be happy to assist you.
Please return footwear in the original shoe box with all tags and packaging in place. You are required to take the items to a local Post Office with the return label attached to the outer carton that the goods arrived in. We would advise that you gain Proof of Postage and retain this until you have received your refund.
Please allow 10 business days for your return to be processed. A credit should appear against your credit card within 10-20 days from return. We cannot give a refund for merchandise returned after the 30-day period, in this case please click here to contact us.
> Your order is returned within 30 days of receipt.
> Your order is returned in full.
> Your order is returned suitable for re-sale in original box with all labels and packaging in place.
020 3376 2738 or click here to contact our customer service advisors
If you have purchased
If you still have questions please contact our customer services team who will be happy to assist you.
Call us on 020 3376 2738 or click here to email.