The Merrell shoes that I purchased arrived in good time. However, I find them not nearly as good as the last Merrell shoes that I purchased - the reason that I chose Merrell again was because of my complete satisfaction with my previous pair. The new pair were smaller than I expected, and were much narrower. I thought that I could 'wear them in' but this has not worked. The cushioning inside is also much harsher then my previous pair. As I have now worn them for too long to be able to exchange them, I have now resorted to purchasing a set of shoe stretchers so that my investment of £120 is not completely wasted. I purchased the new shoes direct from Merrell as I could not find them in stock locally. Had I been able to find them locally I could have tried them on before buying. I had also planned to buy another pair identical to my old pair, but could not find them on the Merrell website.