Tried these boots on several times in a local shop - loved the look and feel but they were just too big - or just too small. Found that if I ordered on line, there were half sizes available. Found I needed to buy half a size larger than my normal size. Once I owned them, I was delighted - warm, comfortable and they coped with days of walking around Belgian Christmas markets! Best of all they were supportive to my ankles - I have rheumatoid arthritis and the soft boots feel nice, but don't do the job!