I have hard-to-fit feet, which makes it very difficult for me to find shoes that work. I was nervous about ordering online, but have come to trust Merrell so completely in recent years that I decided to give it a try. So glad I did! The removable insole accommodates my orthotics, the soft sides do not irritate my bunion, and the heels grip my slim heels very well. Also, the adjustable velcro strap lets me adjust them to exactly the right width (I have one foot that is wider than the other, and my feet tend to swell during the day, so I can adjust for that too). All this comfort, AND THEY LOOK SO CUTE!! Thanks, Merrell, you make the best shoes in the world.